Council’s Westport office will close at 12pm on Tuesday 24 December 2024, reopening 8:30am Monday 6 January 2025.

The Reefton Visitor and Service Centre will close at 12pm on Tuesday 24 December 2024

During this time, to notify urgent issues, you can call 0800 807 239. For water and roading matters, you will be directed to Council’s contractor WestReef Services Ltd.

For urgent noise or animal complaints, call the Animal Management Team using Council’s 0800 807 239 number.

You can raise online a non-urgent service request and we will respond after 6 January 2025.

For information on the opening hours of the transfer stations and landfills in Buller, please check the relevant pages.

Notify a non-urgent service request while our facilities are closed

Christmas and New Year closure hours

Council’s Westport office will close at 12pm on Tuesday 24 December 2024, reopening 8:30am Monday 6 January 2025.

The Reefton Visitor and Service Centre will close at 12pm on Tuesday 24 December 2024

During this time, to notify urgent issues, you can call 0800 807 239. For water and roading matters, you will be directed to Council’s contractor WestReef Services Ltd.

For urgent noise or animal complaints, call the Animal Management Team using Council’s 0800 807 239 number.

You can raise online a non-urgent service request and we will respond after 6 January 2025.

For information on the opening hours of the transfer stations and landfills in Buller, please check the relevant pages.

Notify a non-urgent service request while our facilities are closed

To order a recycling bin

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State Highways

If you have an enquiry for issues related to state highways please contact Waka Kotahi's customer service team directly by calling 0800 4 Highways (0800 44 44 49) (operating 24 hours a day, seven days a week).

Request a service

Thank you for taking the time to lodge a service request with the Buller District Council.

We aim to be in touch within seven working days to provide you with an updated status of your request.

If your request is urgent (e.g. excessive noise or flooding), please phone 0800 807 239.

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Town

Enter your request

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Christmas and New Year closure hours

Council’s Westport office will close at 12pm on Tuesday 24 December 2024, reopening 8:30am Monday 6 January 2025.

The Reefton Visitor and Service Centre will close at 12pm on Tuesday 24 December 2024

During this time, to notify urgent issues, you can call 0800 807 239. For water and roading matters, you will be directed to Council’s contractor WestReef Services Ltd.

For urgent noise or animal complaints, call the Animal Management Team using Council’s 0800 807 239 number.

You can raise online a non-urgent service request and we will respond after 6 January 2025.

For information on the opening hours of the transfer stations and landfills in Buller, please check the relevant pages.

Notify a non-urgent service request while our facilities are closed