Buller District Council

Let’s clean up our town

21st July, 2021

Let’s clean up our town

Buller District Council, WestReef Services, Smart Environmental Ltd, and the New Zealand Defence Force team up to give our community a helping hand.

Council’s contractors, supported by NZDF staff will be out to pick up household waste from flood-damaged houses in Westport and Carter’s Beach.

The transfer station will be accepting flood damaged goods only, at no charge during this period.

Dates: Thursday 22 July to Saturday 24 July 8am – 4pm

What will be picked up?

  • Flood-damaged household waste including:
  • Furniture/carpets/underlay/curtains etc
  • White ware
  • Flood-damaged building material

When will your waste be picked up?

  • Thursday = Pink
  • Friday = Yellow
  • Saturday = Blue

The green areas will be cleaned up between Thursday and Saturday.

Next week there will be another sweep of Westport and Carters Beach to pick up any flood-related waste that has not been removed this week.

If you live outside the collection zones, you can drop off flood-related waste  only for free at the Transfer Station 9am – 4pm.

To give the contractors a hand – please sort your rubbish into piles of types of rubbish and place them on the berm, leaving the road, kerbside channels and drains clear, and leave enough space to use the footpath.

If you need help moving flood-related household waste, please contact the Buller Emergency Operations Centre on
03 789 7999

If you are unsure whether any items are hazardous, ring 03 789 7999 and Fire & Emergency Service staff will assess and remove the waste safely.

Cleaning up after a flood

  • People must use personal protective equipment (PPE) if they handle items that have been in contact with flood water.
  • Treat all flood water as being contaminated.
  • If your house has water in it, and the power is still on, please leave your house immediately and contact Buller Electricity, as there is a serious risk of electrocution.
  • If you have had water in your house, there is potentially a serious risk of electrical hazard, and you need to get an electrician to check this before using any power.
  • Flood damaged houses will have power disconnected by Buller Electricity until Homeowners can ensure it is safe to electrically re-connect. Home owners need to contact an electrician to make the necessary checks and obtain a Certificate of Compliance from their electrician.
  • Please call Buller Electricity Ltd on 03 788 9904 with enquiries. IF IN DOUBT, STAY OUT!
  • Clean and dry your house and everything in it. Floodwater can make the air in your home unhealthy. This is because when things get wet for more than two days they usually get mouldy and there may also be germs and bugs in your home after a flood.
  • Mould may make some people with asthma, allergies or other breathing problems sick.
  • Protect yourself by wearing a certified respirator, goggles, gloves, long pants, a long-sleeved shirt, and boots or work shoes.
  • Throw away anything that was wet with flood water and can’t be cleaned.
  • Throw away any wooden spoons, plastic utensils, and baby bottle teats and dummies if they have been covered by floodwater. There is no way to safely clean them.
  • Disinfect metal pans and utensils by boiling them in clean water.

Food safety after a flood

  • Throw away food and drinking water that has come into contact with floodwater, including canned goods.
  • Avoid drinking or preparing food with tap water until you are certain it is not contaminated. Follow any boil water notice instructions from your local authorities.
  • For more information on food safety during and after an emergency visit the Ministry for Primary Industries website.


  • If your home, car or contents have been damaged by the severe weather, take photos before you remove or repair anything and report it to your insurance company as soon as possible.
  • You only need to contact your insurance company and they’ll let you know what you need to do next, how to claim and – if applicable – how EQC cover works.
  • If you need to make your home safe, sanitary, secure and weather tight, please record the work done, take before and after photos, and keep copies of the bills you paid.


  • Emergencies caused by floods are usually unexpected, sudden and can be overwhelming. It’s natural to feel emotionally and physically drained. If you need to talk to someone free call or text 1737 any time, 24 hours a day. You’ll get to talk to (or text with) a trained counsellor or talk to a peer support worker.

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