Buller District Council

Council Mission & Vision

The Buller District Council is the territorial authority for the northern West Coast. Our goal is to promote the well-being of our local communities. We have a wide range of responsibilities under the Local Government Act.

Our mission is – ‘To serve the residents of the Buller district, conscious of their needs, by providing facilities and services and creating an appropriate environment for progress and development while preserving the distinctive natural environment, as well as the cultural and historical environments.’

Further information on Council’s plans and goals for the upcoming year are included in our Long Term Plan. This document, along with information on our community’s goals and our local governance statement, can be found on our website, under Publications.

Local government affects you daily. We encourage you to get to know us and to find out more about how you can participate in local decision making.

Customer Service Principles

  • We respond to all Customers within an acceptable timeframe
  • External Customers have priority over internal Customers
  • We are courteous, respectful, responsible and professional with each other and external Customers at all times
  • We approach all issues/enquiries with constructive and positive communication
  • We take responsibility for our won individual behaviour
  • We talk to Customers about causes and effects providing reasons for decisions that affect others
  • We take ownership of our job role and responsibilities
 

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